Refund policy
Returns & Exchanges
Not the right fit? We've got you.
14-Day Window
Submit your refund or exchange request within 14 days of receiving your order. That's your window, don't miss it.
Keep It Untouched
To qualify, your item needs to be:
- Unworn
- Unwashed
- Tags still on
Once it's worn or washed, it's yours to keep.
Start Your Request
Email us at ystudios.contactus@gmail.com within 14 days of delivery. Include your order number and let us know what's going on.
Damaged or Wrong Item?
Check your order the second it lands. If something's off, defective, damaged, wrong item, hit us up right away at ystudios.contactus@gmail.com and we'll make it right.
Refunds
Once your return lands and we've checked it out, we'll let you know if it's approved. Approved refunds go back to your original payment method within 10 business days.
Exchanges
Want a different size or colorway? Submit your return first. Once it's approved, place a new order for what you actually want. Fastest way to get it right.